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Case Study: Live Chat Can Be a Lifeline for Some
When you have limited resources to help people, sometimes, you need to think outside the box. Just as what the case study shows. That was where the National Eating Disorders Association (NEDA) got...
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Live Chat Helps Cut Support Costs by 50%
Scott Systems President, Mark Giraud, learned more than twenty years ago that live chat software is the most cost-effective means of supporting the more than 4,000 customers that use his company’s...
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